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Dates: June 12-14, 2018 | Register here
Prices: starting from USD 825,-
Location: Dallas, the United States

Interactive Customer Experience Summit 2018

At the ICX Summit, execs from leading B2C brands will reveal how they’re using interactive technology to elevate the customer experience.

You’ll also get hands-on demos of innovative solutions from many of the top technology providers in the industry.

Elevate the Customer Experience

  • Digital Signage: Digital screens can deliver real-time content and info, grab attention and create buzz with multiple methods of interactivity, such as touch, gesture and RFID.
  • Self-Service Kiosks: Nobody likes to wait; self-service kiosk technologies help speed customers through the line or skip it altogether as well as gather valuable data on your customers.
  • Mobile: With more than 70% of US consumers owning a smartphone, it’s important to consider how to integrate with mobile to develop richer experiences.
  • Payments: The payments world is evolving, with innovations like Apple Pay and Google Wallet giving consumers an alternative to the traditional cash or credit.
  • Emerging Tech: Explore new tech such as beacons, interactive mirrors, virtual assistants, transparent displays, facial recognition, augmented reality, wearables and 3D printing.
  • Omnichannel: Whether you call it cross-channel, multi-channel or omni-channel, a holistic approach maintains the connection with the customer along the path to purchase.

Who should attend

This exclusive event is reserved for executives from businesses that are interested in utilizing interactive technologies to enhance the customer experience. This includes:

  • Hospitals / Healthcare Facilities
  • Banks / Credit Unions
  • Colleges / Universities
  • Entertainment Venues
  • Government Agencies
  • Hotels / Resorts
  • Public Transportation
  • Retailers
  • Restaurants

The ICX Summit is recommended for executives (from the above businesses) with responsibility for:

  • CRM
  • Customer Experience
  • Customer Service
  • Loyalty Programs
  • Marketing
  • M-Commerce / E-Commerce
  • Merchandising
  • Mobile Strategy & Solutions
  • Operations
  • Payments
  • Point-of-Purchase
  • Point-of-Sale
  • Technology / Systems

Interested in attending the Interactive Customer Experience Summit 2018? Register your participation by following the registration link and taking the suggested steps.


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